delivery & payment conditions

The prices given are final prices and include the statutory sales tax. Any additional delivery and shipping costs that may arise are specified separately in the respective product description. In the case of deliveries to countries outside the European Union, additional costs may arise in individual cases, which are to be borne by the customer. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Depending on the country of delivery and the order value, we charge the following flat-rate shipping costs:

Austria | 3,90 €
Free shipping from an order value of 60 €

Germany | 4,90 €
Free shipping from an order value of 60 €

EU | 12,90 €
Free shipping from an order value of 100 €

Switzerland & Liechtenstein | 19,90 CHF
Free shipping from an order value of 800 CHF

Customs and the import of VAT are already included in the shipping costs for private customers. 

Other countries | 69,90 €

The following payment options are available as payment methods for orders:

– credit card payment (Visa oder MasterCard)
– PayPal
– SEPA direct debit
– Klarna

In order to guarantee secure payment transactions, we use a secure encryption method (SSL), which makes payment-related data hidden from third parties.

Orders by credit card or SEPA direct debit are processed through the payment service provider Novalnet AG [Gutenbergstr. 2, 85737 Ismaning, Deutschland]. For payment processing, Novalnet AG needs certain, among others. personal information, such as name, address and account details. The customer can view the data protection regulations of Novalnet AG at http://www.novalnet.de/novalnet-datenschutz. Our website allows payment via PayPal. The payment service provider is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

If you pay with PayPalthe payment data you have entered will be transmitted to PayPal.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Schweden, we offer the following payment options. Payment is made to Klarna:

Invoice: The payment period is [14] days from dispatch of the goods / ticket / or, in the case of other services, the provision of the service. The complete billing conditions for the countries in which this payment method is available can be found here: GermanyAustria.

Installment purchase: With Klarna's financing service, you can pay for your purchase in fixed or flexible monthly installments on the terms specified in the checkout. Payment in installments is due at the end of the month after Klarna has sent a monthly invoice. You can find more information on hire purchase including the general terms and conditions and the European standard information for consumer credit for the countries in which this payment method is available here (only available in the countries specified): Germany.

Sofort: Available in Germany and Austria. Your account will be debited immediately after you have placed your order.

Direct debit: Available in Germany and Austria. The debit takes place after the goods have been dispatched. You will be informed of the time by email.

The use of the payment methods invoice, hire purchase and direct debit requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and credit checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use can be found here. General information about Klarna is available here. Your personal details will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna´s data protection regulations.

The goods are delivered via our central warehouse / logistics center in Hall in Tirol (Austria). The delivery area and shipping costs are regulated in § 3 (3).The delivery takes place with a shipping partner commissioned by the seller. Ordered articles can only be delivered to a geographical address given by you (street, alley, place, path, etc. with house number). Unless otherwise agreed, delivery will be made from the warehouse to the delivery address given by you. The delivery time is specified in working days for the respective product. In the case of an order for several products, they will be sent in one shipment. The buyer can orientate himself here on the information of the product with the longest delivery time.

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  • regional products
  • free shipping on orders over 100€
  • free returns
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